Have a question, or want an update on your order?
Write to us at firstname.lastname@example.org. We’re always happy to help!
Our office hours are Mon – Sat: 9AM-5PM EST
We respond to most emails within a business day or two, but if you don’t get a response from us, please check your spam bin!
If you receive a faulty item, just send us a picture of it to us along with your order number. If the item(s) delivered to you would be faulty or if withers off in the first wash, we’ll send you a free reshipment. You don’t have to send it back to us. All we’d need would be a picture of the faulty item.
We’d really appreciate if you wait for your order for a few more days. We’ll always be there to assist you, let you know about its status. You’ll have the tracking details too to keep a check on the status.
It gets very difficult for us to cancel the order after it leaves our factory. So once it leaves our factory, it will reach you.
Feel free to contact us if you face any issues due to the delivery time. We’ll be more than happy to assist you.
If you provide us with a wrong address and the shipment has not been sent out please email us and we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!
If you’ve received the wrong size, please check the order you placed with us. We’ve seen in most of the cases, the wrong size is selected by our customers when they placed the order. In cases like those, please contact support so that we can guide with the process of exchanges in this case. We support the exchange of your shirt if it is 1 size below or above the ordered shirt. You’ll only have to pay for the shipping fee and small of handling fee.
If you ordered the right size, but still got the wrong one, we’ll be more than happy to send you a free reshipment. Just let us know with a picture of it and we’ll be there to get it done for you.
We currently accept both Paypal and Credit Card payments! You do not need a PayPal account to pay.
Yes, we do ship worldwide!